Return Period:
Customers may request a return within (insert number, e.g., 7/14/30) days of delivery.
Eligibility:
• Item must be unused and in original condition with tags.
• Return requests must be made before sending the item back.
How to Return:
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Contact customer support at [email/phone] within the return window.
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Provide order number, reason for return, and photos if relevant.
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We will send return instructions.
Refunds:
• Approved refunds are credited back to original payment method.
• Shipping costs may not be refunded unless item was defective/wrong.
Non-Returnable Items:
• Customized / made-to-order products, unless faulty.
• Hygiene-sensitive items (if applicable).
Damaged / Defective:
Report within 48–72 hours of delivery with photos/videos. Approved claims may get replacement or refund.